ExpertCASHIER

Cashiering solution for payment processing in cashier environments

ExpertCASHIER is a robust cashiering application for processing, managing, posting and clearing multiple types of over-the-counter payments including cash, credit/debit cards, checks, money orders and credit vouchers.  It is perfectly suited for government agencies and utilities receiving payments at a cashier window.

Processing Payments at the Front Counter

ExpertCASHIER is an imaged based solution that uses industry leading recognition technology to read data from documents, including checks, presented to the cashier.  Whether the transaction is to pay a utility bill, make a tax payment or renew a registration etc., this dramatically reduces data entry and ensures high levels of accuracy.  When a payment document is scanned by the clerk, the system automatically determines the transaction type from the document itself and extracts the necessary transaction data.

Customer account information is then verified in real-time against the in-house customer database and immediately displayed to the clerk, who may be prompted to correct or enter missing data.  If no documents accompany the transaction, the clerk can select the transaction type from the system's menu and enter the necessary account information.

Payment is then tendered.  The system accommodates full/minimum payments, current/late payments, partial payments and payments for multiple bills.  Transactions may be suspended/resumed, adjusted, voided or reversed.  For sales of license plates, tokens, tickets, etc., ExpertCASHIER has the added feature of automatically updating the associated inventory.

Integrated with the Back Office

Our cashiering solution is tightly integrated with ExpertRPS for back office remittance processing.  The result is a consolidated enterprise-wide solution that handles walk-in and mail-in payments at multiple locations.  This simplifies system administration and reporting, and provides a common user interface for front and back office operations which minimizes staff training.

Customers that already have a cashiering application can still take advantage of our back office check imaging and electronic clearing solution by using our Cashiering Application Interface (API).  It allows a third party cashiering solution to interface directly with ExpertRPS.  Payment transactions and images are captured at the front counter then transferred to ExpertRPS for validation, clearing and archival.